Stockio Terms and Conditions

These Terms govern your use of Stockio(the “App”), the Android app for shop inventory, billing and customer/supplier credit, and the server it connects to, all operated by Nohaya (“we”, “us”, “our”). By installing or using the App you agree to these Terms, the Stockio Privacy Policy and the Refund & Cancellation Policy. If you don't agree, please don't use the App.

1. The Service

Stockio lets you record products, stock, sales and purchases by voice, text, barcode or camera, keep a credit book for customers and suppliers, and view reports. Your shop's data is stored on our servers and synced to every phone that uses the shop key.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, and able to enter a binding contract. If you use Stockio for a business, you confirm you are authorised to accept these Terms for that business.

3. Your Shop and Shop Key

• Creating a shop generates a secret shop key. It is the only way to access the shop. There is no password reset.
• Anyone with the key can view, change and delete the shop's data. You are responsible for who you share it with and for everything done with it. Keep a copy somewhere safe. If you lose the key and your phone, we may not be able to restore access.
• Tell us promptly if you believe your key has been exposed.

4. Free Trial and Stockio Pro

• Each new shop gets a 7-day free trial of every feature. No payment details are needed.
• After the trial, continued use requires a Stockio Pro subscription, monthly or yearly, billed in advance through Razorpay at the price shown in the app before you pay.
• Subscriptions renew automatically until cancelled. Cancellation, refunds and billing problems are covered by the Refund & Cancellation Policy.
• Creating new shops to get repeated free trials is not allowed, and we may end trials we believe are being abused.

5. Acceptable Use

You agree not to:

• Use Stockio for any unlawful business or to record illegal goods or transactions.
• Record personal data about customers or suppliers without a lawful reason, or use it to harass anyone.
• Try to access another shop's data, guess shop keys, or get around the subscription check.
• Overload, scrape, attack or disrupt our servers, or use automated scripts against our API.
• Reverse-engineer, copy, resell or redistribute the App except where the law expressly allows it.

We may suspend or delete a shop that breaks this section.

6. Your Data

You own your business data. You give us a limited licence to store, process and back it up only to provide the App to you, as described in the Privacy Policy. You can export it at any time from More → Settings and ask us to delete it through the deletion page. You are responsible for the lawfulness of the customer and supplier details you record.

7. Accuracy, Voice and AI Features

Voice recognition, barcode and text recognition, and AI-assisted parsing can make mistakes, for example a wrong quantity, price or product. Always check each entry before you confirm it. Stockio is a record-keeping aid. It is not an accounting, tax or GST filing service, and its reports are not professional advice. You are responsible for your accounts, invoices, taxes and legal records.

8. Availability and Backups

We work to keep Stockio available and your data backed up, but we don't guarantee the service will be uninterrupted or error-free. Entries made offline are queued and synced when you are back online. We recommend exporting your shop data regularly. We may change, add or remove features, and will give reasonable notice before removing a feature you pay for.

9. Disclaimer of Warranties

To the extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law, Nohaya is not liable for any indirect, incidental, special or consequential damages, or for loss of profits, revenue, stock or data, arising from your use of the App. Our total liability for any claim relating to the App is limited to the amount you paid us for Stockio in the 3 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

11. Termination

You can stop using Stockio at any time and ask us to delete your shop. We may suspend or end your access if you break these Terms or if required by law. If we end the service for reasons other than your breach, we will refund the unused part of any prepaid subscription and give you a chance to export your data.

12. Third-Party Services

Stockio relies on third parties such as Razorpay (payments), Google (speech recognition and ML Kit) and OpenAI (phrase understanding). Your use of their services may also be subject to their terms. Google Play's terms apply to downloading the App.

13. Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of India. This does not take away any mandatory consumer protection rights you have where you live.

14. Changes to These Terms

We may update these Terms and will change the “Last updated” date above when we do. For significant changes we will also tell you in the App. Continuing to use the App after a change means you accept the updated Terms.

15. Contact Us

Questions about these Terms? Email nohayasite@gmail.com.