Dental Services Coordinator with 6+ Years Experience
Loading preview…
Summary: Dedicated Dental Services Coordinator with over 5 years of experience in managing dental office operations and ensuring a seamless patient experience. Proven track record in coordinating patient scheduling, maintaining dental records, and overseeing billing processes. Adept at utilizing dental practice management software to enhance workflow efficiency and improve patient engagement. Strong interpersonal skills with the ability to build rapport with patients and staff alike. Committed to fostering a welcoming and professional environment that prioritizes patient care. Actively involved in training new staff members on office protocols and customer service best practices, contributing to a positive workplace culture. With a keen eye for detail, I ensure compliance with health regulations and standards, ultimately driving patient satisfaction and retention.
Dental Services Coordinator · Bright Smiles Dental Clinic
- Coordinated patient appointments and managed scheduling conflicts effectively.
- Maintained accurate patient records using Dentrix software, improving data retrieval time by 30%.
- Oversaw the billing process ensuring timely submission of claims for reimbursements.
- Implemented a patient follow-up system that increased appointment retention rates by 15%.
- Trained and mentored new staff members, enhancing team productivity.
- Managed inventory of dental supplies, reducing costs by negotiating better vendor contracts.
Key achievements